What likely causes low ice production in an ice machine with confirmed thin ice and long run cycle?

The presence of thin ice and long run cycles in an ice machine typically indicates that the machine is experiencing issues related to its harvesting process. When the harvest solenoid leaks, it can prevent the system from properly completing the ice-making cycle. A leak could result in a loss of pressure or an insufficient supply of water necessary for proper ice formation, leading to reduced ice thickness.

Moreover, the longer run cycles suggest that the machine is working harder than usual to produce ice but is still failing to reach the proper production levels due to insufficient conditions during the harvest phase. This aligns with the symptoms of thin ice, as the machine may be producing ice but unable to create the thick blocks needed for efficient operation.

In contrast, while a dirty water reservoir, a faulty compressor, or improper installation can affect ice production, they typically result in different symptoms such as no ice production at all or variations in ice quality, but not specifically thin ice alongside prolonged production cycles.